Empowering people of all ages through programs, resources, personal support and community.

Early Childhood & Family Support

Hillsborough and Merrimack Counties
Upper Valley Region

Kinship Navigation, Grandparenting & Kinship Resources

When parents are unable to care for their children, often family members take on the job. It is a beautiful and important act of family love, but it can be very difficult to unexpectedly parent a child relative. The Kinship Navigation Program provides free, confidential support to help.

Please see the referral form below to make a referral.

Merrimack and Hillsborough Counties

Home Visiting-Parenting Plus

Because children don’t come with a “How to Raise Me” guidebook, it is easy to get overwhelmed. Waypoint provides guidance and support in short-term home visits for families with kids from birth until 21.

Visits are voluntary and can take place in the family home or other locations that the family selects.

Please see the referral form below to make a referral.

Merrimack, Hillsborough, and Rockingham Counties

Home Visiting-Healthy Families America

Healthy Families America is a nationally recognized, voluntary home visiting program to help families at risk for adverse childhood experiences, including child maltreatment. Family Support Specialists provide individualized assistance to families beginning from before a child is born and continuing for up to three years after birth.

Please see the referral form below to make a referral.

Rockingham County

Early Supports & Services

NH Birth to 3 provides early support and services for young children who have, or are at risk for, developmental delay, or who have an established condition. The goal is to optimize your child’s cognitive and physical abilities, emotional and social development, self-sufficiency, and chance for success.


Family Resource Center – Concord

Waypoint Concord Family Resource Center (FRC) is part of our network of statewide Family Resource Centers to support individuals and families. Each regional FRC is a little different, but all help families and individuals overcome challenges and get what they need to succeed.


Family Resource Center – Manchester

Waypoint Manchester Family Resource Center (FRC) is part of our network of centers across the state. Each regional FRC offers something a little different, but they all help families get what they need to succeed. Manchester’s FRC offers a wide range of support services for families with children from 0-18.

Upper Valley Region

Family Resource Center – Upper Valley

Waypoint ‘s Upper Valley Family Resource Center (FRC) is part of our network of resource centers across the state. While each regional FRC offers something a little different, all the centers strengthen families by promoting health, wellbeing, and self-sufficiency through supports and parenting education.


Family Resource Center – Nashua

Waypoint Nashua Family Resource Center (FRC) is part of our network of resource centers across the state. While each regional FRC offers something a little different, they all help families overcome challenges and get what they need to succeed. FRCs promote strong families and great childhoods!

Family Preservation & Strengthening


Individual Service Options (ISO)

ISO is a high-intensity, home-based program of interventions multiple times a week for complex child protection cases. Waypoint’s Permanency Therapist and Parent Coach collaborate with other treatment professionals as a unified team.


Therapeutic Counseling

Waypoint’s therapeutic counseling services help individuals 18 and older with mental health challenges. Whether you are coping with a loss, experiencing anxiety or depression, having relationship issues, or just need support to get back on track, we are here for you.


Parent Coach Program

The Parent Coach Program provides parenting coaching and support services to families referred to the program through child protective services. The program focuses on enhancing the strengths and culture of the family to better meet the developmental needs of the children.


Integrated Home Based Therapeutic Services

Waypoint’s Home Based Therapeutic Services (HBTS) helps families involved with child protection services or juvenile justice become safer and stronger. Intensive, short-term therapy supports more positive family functioning both in the home and community.

Statewide except Coos County

Community-Based Voluntary Services

Waypoint’s Community-Based Voluntary Services (CBVS) preserve families and prevent state intervention. We work with you to strengthen your family and keep your children safe at home in a nurturing environment where they can thrive. CBVS can help your family recognize your own strengths and find solutions to everyday problems.

Homeless Youth & Young Adult Department

Want to help? Check out our Wishlist.

There are many ways you can help advance Waypoint’s life-saving programs and services for runaway, homeless, and at-risk youth.

Youth Resource Center (YRC) staff will accept items anytime the drop-in opens. The YRC is open on a variable schedule. Please check with us first to arrange drop-off.

Strafford County and Eastern Rockingham County

Rochester Youth Drop-in Center

The Rochester Youth Drop-in Center helps young people ages 12-24 in Strafford County and east Rockingham County who are at-risk or experiencing housing instability. As a Regional Access Point (RAP), the Center consolidates access to vital systems and support services for young adults experiencing homelessness.

Merrimack County

Concord Youth Drop-in Center

The Concord Youth Drop-in Center is a safe haven for Merrimack County youth ages 12-24 who are at-risk of experiencing or are experiencing housing instability. It also serves as a designated Regional Access Point (RAP) to connect young adults experiencing homelessness with systems and supportive services.


Manchester Youth Drop-in Center

The Manchester Youth Drop-in Center serves Manchester area young people, ages 12 through 24, who are at risk of experiencing or are experiencing housing instability. It is also a designated Regional Access Point (RAP) providing one-stop access to vital systems and supportive services for youth experiencing housing instability and homelessness.

Manchester, Strafford County, and Eastern Rockingham County 

Teen Services Outreach Program

Outreach social workers support youth ages 12 to 18 who are unaccompanied or living on their own to resolve housing issues, get basic needs met, and learn life skills.

Strafford County
Eastern Rockingham County
Merrimack County

Street Outreach Programs

Through the Street Outreach Programs, “boots on the ground” teams canvas communities in search of runaway, homeless, and other at-risk youth, ages 12-24. They walk the streets of Manchester, Strafford County, eastern Rockingham County, and Merrimack County to help connect vulnerable youth to the services they need.

Serving young people and landlords in Manchester, Strafford County, Rockingham County and Merrimack County

Rapid Rehousing

Rapid Rehousing moves young adults, ages 18-24, from homelessness to housing. Coordinators work with local landlords to supply rental housing to eligible young adults who participate in supportive counseling and skills development to become self-sufficient tenants.

Statewide – TLP houses are in Concord, Dover, and Manchester

Transitional Living Program

The Transitional Living Program helps youth between the ages of 18 and 21 bridge the gap between homelessness and self-sufficient living. Youth experiencing homelessness or at risk are provided housing and support to attain education and employment goals and develop life skills.

Strafford and Merrimack Counties

Host Home Program

Waypoint’s Host Home Program (HHP) matches qualified youth aged 18 to 24 who are at risk of experiencing homelessness with carefully screened volunteer hosts willing to provide safe housing.

Statewide – Housing is available in Manchester and Groveton

Pregnant/Parenting Transitional Living Program

The Transitional Living Parenting Program provides short-term housing and intensive support to pregnant or parenting young people, 18-21, who are homeless or at risk of experiencing homelessness.

Manchester area

Emergency Homeless Shelter

Waypoint offers an overnight emergency homeless shelter for youth between the ages of 18 and 24 in downtown Manchester.


Youth Navigator Program

Waypoint’s Youth Navigator is the “front door” for youth ages 12-24 to access immediate services when faced with a housing crisis. This means they are the first person a young person connects with.

Health, Wellbeing, & Independence for Families & Seniors

Hillsborough and Merrimack Counties

Home Health Care

Waypoint is a licensed Home Health Care agency. Our Home Health Care program provides homemaking, personal care, nursing, and connections to community support services for seniors and adults with disabilities over age 18.

Belknap, Carroll, Coos, Grafton, Sullivan, Rockingham, Merrimack Counties 

Health Care Coordination (HCC)

HCC (formerly Partners in Health) is a statewide, community-based support program for children and young adults with chronic health conditions and their families.

Regional Offices

Waypoint has several regional offices throughout New Hampshire. Below are the locations of these offices. If you are looking for specific program contact information, please visit the Programs Overview page or the Get Help page.

Agency Headquarters

464 Chestnut St.
Manchester, NH 03105
603.518.4000 | 1.800.640.6486
Fax: 603.668.6260
P.O. Box 448

103 No. State St.
Concord, NH 03301

Lakes Region
67 Water Street Suite 207
Laconia, NH 03246

North Country
25 Main St.
Lancaster, NH 03584
P.O. Box 188 Conway, NH 03818

Tri-City Region
3 Wallace St.
Rochester, NH 03866

20 Central Sq., Suite #210
Keene, NH 03431

35 Third St.
Dover, NH 03820

60 Main Street Suite 240
Nashua, NH 03060

11 Sandy Point Rd.
Stratham, NH 03885
Fax: 603.668.6260

Upper Valley
63 Hanover St.
Lebanon, NH 03766

The Children’s Place & Parent Education Center
27 Burns Ave. 
Concord, NH 03302
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