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Teen Services Outreach Program

Teen Services Outreach Program

Outreach social workers support youth ages 12 to 18 who are unaccompanied or living on their own to resolve housing issues, get basic needs met, and learn life skills.

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Teen Services help youth from 12-18 years when home feels unsafe or when there is no longer a place to call home. Through collaboration with the youth, parents or legal guardians, and school staff when it is appropriate, an outreach social worker works to achieve safe, stable housing and a path to self-sufficiency for the young person.

The social worker connects the youth with access to supportive counseling, enriching recreation, and independent living skill building, and may also provide help reunifying the family. The goal of Teen Services is to help young people through crises and work to prevent harm.

 

Eligibility

12-18 years old who is unstably housed, unaccompanied homelessness, living with someone that is not a parent/guardian or feels unsafe at home and anticipates having to leave home

Fee

None

Region Served

Manchester, Strafford County, and Eastern Rockingham County 

Referral Needed?

No

Contacts

Manchester
Rachel Bonfanti
(603) 540-0810
bonfantir@waypointnh.org
Drop-In Line: (603) 518-4170
Strafford & Eastern Rockingham Counties
Joss Birnie
(603) 860-5725
birniej@waypointnh.org
Drop-In Line: (603) 518-4020
After Hours, Holidays, Weekends for On-Call Support: (800) 640-6486

Services

  • Intensive case management
  • Supportive counseling
  • Individual goal planning around safety, well-being, permanent connections, and self-sufficiency
  • Referral, connection, and coordination with resources and systems
  • Access to an emergency bed
  • Crisis intervention and problem solving
  • Family mediation
  • Transportation
  • Life skills
  • Support with basic needs
Teen Services Outreach Program
(603) 540-0810

Regional Offices

Waypoint has several regional offices throughout New Hampshire. Below are the locations of these offices. If you are looking for specific program contact information, please visit the Programs Overview page or the Get Help page.

Agency Headquarters

Manchester
464 Chestnut St.
Manchester, NH 03105
603.518.4000 | 1.800.640.6486
Fax: 603.668.6260
P.O. Box 448

Concord
103 No. State St.
Concord, NH 03301
603.224.7479

Lakes Region
67 Water Street Suite 207
Laconia, NH 03246
603.524.5835

North Country
25 Main St.
Lancaster, NH 03584
603.788.4172
P.O. Box 188 Conway, NH 03818

Tri-City Region
3 Wallace St.
Rochester, NH 03866
800.640.6486

Monadnock
20 Central Sq., Suite #210
Keene, NH 03431
603.357.8772 

Dover
35 Third St.
Dover, NH 03820
603.742.5662

Nashua
60 Main Street Suite 240
Nashua, NH 03060
603.889.7189

Seacoast
11 Sandy Point Rd.
Stratham, NH 03885
603.518.4002
Fax: 603.668.6260

Upper Valley
63 Hanover St.
Lebanon, NH 03766
603.298.8237

The Children’s Place & Parent Education Center
27 Burns Ave. 
Concord, NH 03302
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