Who We Are

Waypoint has been supporting and empowering NH citizens since 1850. We have expanded our mission since we began as a child welfare agency, but have remained steadfast in our commitment to helping Granite Staters find paths to brighter futures. Our compassionate, dedicated staff collaborates with the State of New Hampshire and other nonprofits to serve people of all ages.

Our name, tagline, and logo represent our mission and values.

A waypoint is a point along a journey at which you change course. We chose the word for our name because it captures exactly what we do. Our programs guide those who need help negotiating life’s challenges in a new direction. Our tagline, “help along the way” communicates our commitment to be a lifeline across people’s lifespans. Just as we rely on clear signs to guide us on unfamiliar roads, Waypoint is a beacon to help people find their way. The compass in our logo is a visual reflection of the important way-finding role that we play to help others navigate to a better future.

Tradition and distinction

We have been providing essential human services since 1850. While our services have evolved over the years to adapt to changing community needs, our long-standing commitment to empowering those who need help has never wavered. Waypoint is a founding member of the Child Welfare League of America, and we hold the distinction as NH delegate to the Children’s Home Society of America. To date, we are the only organization of our kind in New Hampshire to be accredited by the Council on Accreditation (COA), which means that we adhere to the highest standards of practice.

Our Mission

Empowering people of all ages through an array of human services and advocacy

Our Values

Community of Staff

Our staff work as a united community to carry out our mission with competence and compassion.

Culture of Care 

We are leaders who cultivate an environment of continual learning, support, flexibility, and accountability.

Integrity in Action 

We are committed to equity, justice, and accessibility. We counteract systemic inequality by including differing perspectives, celebrating diverse experiences, and fostering a sense of belonging.

Making an Impact 

The difference we make in New Hampshire is tracked by data and reporting, which helps us understand our impact and make continuous enhancements in our services.

Lifting Every Voice 

We are changemakers and vocal advocates in the state house and beyond, so New Hampshire has sustainably healthy communities.

Regional Offices

Waypoint has several regional offices throughout New Hampshire. Below are the locations of these offices. If you are looking for specific program contact information, please visit the Programs Overview page or the Get Help page.

Agency Headquarters

464 Chestnut St.
Manchester, NH 03105
603.518.4000 | 1.800.640.6486
Fax: 603.668.6260
P.O. Box 448

103 No. State St.
Concord, NH 03301

Lakes Region
67 Water Street, Suite 207
Laconia, NH 03246

North Country
25 Main St.
Lancaster, NH 03584
P.O. Box 188 Conway, NH 03818

Tri-City Region
3 Wallace St.
Rochester, NH 03866

279 Locust St., Ste B
Dover, NH 03820

60 Main Street Suite 240
Nashua, NH 03060

11 Sandy Point Rd.
Stratham, NH 03885
Fax: 603.668.6260

Upper Valley
63 Hanover St.
Lebanon, NH 03766

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