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Individual Service Options (ISO)

Individual Service Options (ISO)

ISO is a high-intensity, home-based program of interventions multiple times a week for complex child protection cases. Waypoint’s Permanency Therapist and Parent Coach collaborate with other treatment professionals as a unified team.

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Individual Service Options (ISO) is a comprehensive, intense home-based program for complex cases referred by child protective services or Juvenile Justice. The program partners a Waypoint Permanency Therapist with a Parent Coach for supervised visits as needed. Multiple therapeutic sessions and Parent Coach visits will occur weekly. The Waypoint ISO team often works with a New Hampshire Division for Children, Youth and Families (DCYF) licensed foster home, relative provider, or residential facility (with special permissions) as a united team.

The ISO program tailors therapeutic, social and community-based services to the specific needs of a child and family, and strives to create a safe, stable, positive home environment for each child.

Eligibility

Birth – 18 years old (up to 21 if in high school)

Fee

None

Region Served

Statewide

Contact

wortmanc@waypointnh.org

Referral Needed?

Yes
IHB-ISOreferrals@waypointnh.org

Services

  • Individual/family counseling
  • Trauma-focused community-based therapy/child-parent psychotherapy
  • Respite care
  • Crisis intervention/stabilization
  • Substance abuse assessments and treatment
  • Parenting education and in-home support
  • DCYF foster home support
  • Short-term placement
  • Transitional (independent living) services for older adolescents
  • Job readiness assistance for parents and older adolescents
  • Monitoring (ensures that a child adheres to court orders for curfew, school attendance, counseling sessions, etc.)
  • Community network
  • After-hours on-call support
Individual Service Options (ISO)
wortmanc@waypointnh.org

Regional Offices

Waypoint has several regional offices throughout New Hampshire. Below are the locations of these offices. If you are looking for specific program contact information, please visit the Programs Overview page or the Get Help page.

Agency Headquarters

Manchester
464 Chestnut St.
Manchester, NH 03105
603.518.4000 | 1.800.640.6486
Fax: 603.668.6260
P.O. Box 448

Concord
103 No. State St.
Concord, NH 03301
603.224.7479

Lakes Region
67 Water Street, Suite 207
Laconia, NH 03246
603.524.5835

North Country
25 Main St.
Lancaster, NH 03584
603.788.4172
P.O. Box 188 Conway, NH 03818

Tri-City Region
3 Wallace St.
Rochester, NH 03866
800.640.6486

Dover
279 Locust St., Ste B
Dover, NH 03820
603.742.5662

Nashua
60 Main Street Suite 240
Nashua, NH 03060
603.889.7189

Seacoast
11 Sandy Point Rd.
Stratham, NH 03885
603.518.4002
Fax: 603.668.6260

Upper Valley
63 Hanover St.
Lebanon, NH 03766
603.298.8237

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