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Family Resource Center – Upper Valley

Family Resource Center – Upper Valley

Waypoint ‘s Upper Valley Family Resource Center (FRC) is part of our network of resource centers across the state. While each regional FRC offers something a little different, all the centers strengthen families by promoting health, wellbeing, and self-sufficiency through supports and parenting education.


Waypoint’s Upper Valley Family Resource Center (FRC) is located in downtown Lebanon on the Advance bus route, and across the street from the LISTEN food pantry.

Our staff helps NH and VT families find resources and services to meet basic needs, make connections, and get support. We offer a wide range of classes and groups for free, and all are welcome. For NH families, we provide Healthcare Coordination for families raising children with chronic healthcare conditions, and Community-Based Voluntary Services to preserve families at risk. We also offer clothing, diapers, and other products to meet basic needs.

Waypoint is part of a statewide network of Family Resource Centers.
To locate and connect with a center near you, click here.





Region Served

Upper Valley Region


63 Hanover St.


Mon.- Thurs. 10:00 am-1:00 pm
Fri. 9:00 am-noon
additional hours by appointment


(603) 518-8237

Referral Needed?



  • A welcoming space for gathering
  • Community Based Voluntary Services (NH residents by referral only)
  • Health Care Coordination (NH residents only)
  • Kinship Navigation
  • Home Visiting (we come to your home or to a location convenient to you)
  • Help and support during pregnancy, including Welcome Infant Bags, and Home Visiting for prenatal, infant, and early care supports
  • Parenting education
  • Child and caregiver groups, such as Spanish Immersion, Music Together®, Story and Craft Time, weekly playgroups
  • Help with parenting, caregiving and early childhood development
  • Community Clothing Closet, diaper bank, Grab & Go hygiene and household cleaning supplies
  • Help meeting basic needs, including food, formula and other essentials
  • Opportunities to socialize and connect with others
  • Assistance with housing, healthcare, and education, including Individualized Education Programs (IEP) and 504s
  • Help with transportation and finding childcare
  • Caregiver Advisory Committee that meets monthly


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Pop-Up Spanish Immersion Playgroup

This full Spanish Immersion group is facilitated by a fluent Spanish-speaking Mom, Meghan, in a safe and developmentally appropriate environment. Join us for an interactive and inclusive group for children 0-5 and their caregivers to create social connections through books, music, & toys while playing and learning together.

Dates: Tuesdays June 18th, 25th & July 2nd
Time: 10:30-11:45 am
Location: Upper Valley Family Resource Center, 63 Hanover St., Lebanon, NH
Contact Phone: (603) 518-4152
Contact Email: Caseyr@waypointnh.org
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Upper Valley Playgroup

Meet new friends, encourage your child’s play, and share parenting ideas at our weekly playgroup for children ages 0-5 and their parents/caregivers. Siblings welcome.

Dates: Wednesdays
Time: 10-11:30 am
Location: Upper Valley Family Resource Center, 63 Hanover St.- Lower Level, Lebanon, NH
Contact Phone: (603) 518-4152
Contact Email: Caseyr@waypointnh.org
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Music Together

Join us for a morning of music for babies, toddlers, preschoolers, and the grown-ups who love them. Presented quarterly in collaboration with Upper Valley Music Center.

Dates: Monday, June 24, 2024
Time: 10:30 – 11:30 am
Location: Upper Valley Family Resource Center, 63 Hanover St., Lebanon, NH
Contact Phone: (603) 518-4152
Contact Email: CaseyR@waypointnh.org
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Circle of Security Parenting Series

At times all parents or caregivers feel uncertain about what our child – regardless of age –needs from us, or how to respond to their behavior. This series helps parents understand your child’s emotional needs, support your child’s ability to manage emotions, and strengthen the parent-child relationship.

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Dates: TBD
Time: TBD
Location: Upper Valley Family Resource Center
63 Hanover St.- Lower Level Lebanon, NH
Contact Phone: (603) 518-4152
Contact Email: Caseyr@waypointnh.org
Family Resource Center – Upper Valley
(603) 518-8237

Regional Offices

Waypoint has several regional offices throughout New Hampshire. Below are the locations of these offices. If you are looking for specific program contact information, please visit the Programs Overview page or the Get Help page.

Agency Headquarters

464 Chestnut St.
Manchester, NH 03105
603.518.4000 | 1.800.640.6486
Fax: 603.668.6260
P.O. Box 448

103 No. State St.
Concord, NH 03301

Lakes Region
67 Water Street Suite 207
Laconia, NH 03246

North Country
25 Main St.
Lancaster, NH 03584
P.O. Box 188 Conway, NH 03818

Tri-City Region
3 Wallace St.
Rochester, NH 03866

20 Central Sq., Suite #210
Keene, NH 03431

35 Third St.
Dover, NH 03820

60 Main Street Suite 240
Nashua, NH 03060

11 Sandy Point Rd.
Stratham, NH 03885
Fax: 603.668.6260

Upper Valley
63 Hanover St.
Lebanon, NH 03766

The Children’s Place & Parent Education Center
27 Burns Ave. 
Concord, NH 03302
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