Family Resource Center – Upper Valley

Family Resource Center – Upper Valley

Waypoint ‘s Upper Valley Family Resource Center (FRC) is part of our network of resource centers across the state. While each regional FRC offers something a little different, all the centers strengthen families by promoting health, wellbeing, and self-sufficiency through supports and parenting education.

Brick building with snow on the ground.

Waypoint’s Upper Valley Family Resource Center (FRC) is located in downtown Lebanon on the Advance bus route, within the Rivermill complex.

Our staff helps NH and VT families find resources and services to meet basic needs, make connections, and get support. We offer a wide range of classes and groups for free, and all are welcome. For NH families, we provide Healthcare Coordination for families raising children with chronic healthcare conditions, and Community-Based Voluntary Services to preserve families at risk. We also offer clothing, diapers, and other products to meet basic needs.

Sign up to receive emails on updates from Waypoint to stay up dated on resources, events, and more in the Upper Valley Region: stay connected.

Waypoint is part of a statewide network of Family Resource Centers. To locate and connect with a center near you, click here.

Badge reading Family Resource Center of Quality 2024-2027 with a house icon and decorative accents.

Eligibility

Families

Fee

None

Region Served

Upper Valley Region

Location

85 Mechanic Street, Suite B2-6
Lebanon NH 03766

Hours

Tues. 8:30-11:30 am
Weds. 11:30-1:30 pm

Contact

(603) 298-8237
UpperValleyFRC@waypointnh.org

Services

  • A welcoming space for gathering
  • Community-Based Voluntary Services (NH residents by referral only)
  • Health Care Coordination (NH residents only)
  • Kinship Navigation
  • Diaper bank
  • Help meeting basic needs, including food, formula, and other essentials
  • Opportunities to socialize and connect with others
  • Assistance with housing, healthcare, and education, including Individualized Education Programs (IEP) and 504s
  • In person and virtual parenting & caregiver education and classes
  • Child & caregiver groups such as weekly playgroups, Music Together demo classes and Autism support & playgroups.
  • Support with parenting, caregiving and early childhood development
  • Resource navigation connection for community resources and support
  • Referrals to area agencies and services
  • Support enrolling in Waypoint programming

Activities

Yellow diagonal banner with the word FREE in bold white capital letters in the center.

Fall Fun Fest & Open House

You’re warmly invited to the Upper Valley Family Resource Center’s Fall Fun Fest and Open House! Enjoy light refreshments, free raffles for all ages, crafts, children’s activities, face painting, and resources. Bring your friends and family, or come on your own—we’d love to welcome you for a memorable afternoon together!

Dates: Wednesday, November 11th
Time: 3:00-6:00 PM
Location: Waypoint’s Upper Valley Family Resource Center, 85 Mechanic Street, Suite B2-6
Contact Phone: (603) 518-4152
Contact Email: uppervalleyfrc@waypointnh.org
Yellow diagonal banner with the word FREE in bold white capital letters in the center.

Second Steps Playgroup

This group is for steady walkers and movers.

We offer opportunities to nurture connections and strengthen attachments, with play that supports development.

This is an inclusive, casual, drop-in style group to connect, share and feel supported.

Dates: Wednesdays
Time: 10:00-11:00 a.m.
Location: Waypoint’s Upper Valley Family Resource Center, 85 Mechanic Street, Suite B2-6
Contact Phone: (603) 518-4152
Contact Email: caseyr@waypointnh.org
Yellow diagonal banner with the word FREE in bold white capital letters in the center.

First Steps Playgroup

This group is for non-walkers, crawlers and tummy-timers.

Kindly keep fast moving feet outside of this boundary.

We offer opportunities to nurture connections and strengthen attachments, with play that supports development.

This is an inclusive, casual, drop-in style group to connect, share and feel supported.

Dates: Mondays
Time: 9:30-10:30 a.m.
Location: Waypoint’s Upper Valley Family Resource Center, 85 Mechanic Street, Suite B2-6
Contact Phone: (603) 518-4152
Contact Email: caseyr@waypointnh.org
Yellow diagonal banner with the word FREE in bold white capital letters in the center.

Storytime with Nikki

This interactive child and caregiver group is designed to inspire a love of reading through songs, stories and movements.

Nikki, the youth services Librarian from the Lebanon Public Libraries, joins us at Waypoint for this weekly group. They bring enthusiasm along with a variety of engaging activities, which offer opportunities to strengthen bonds, develop early literacy & communication, and provide occasions to connect with others in the Upper Valley community.

 

 

Dates: Wednesdays
Time: 9:30-10:00 a.m.
Location: Waypoint’s Upper Valley Family Resource Center, 85 Mechanic Street, Suite B2-6
Contact Phone: (603) 518-4152
Contact Email: caseyr@waypointnh.org
Yellow diagonal banner with the word FREE in bold white capital letters in the center.

Music Together Demo Class

Smiling man and child playing drums together, with wooden slats in the background.

In this class, parents and caregivers support different areas of their child’s development and share in the music-making!

Come SING, DANCE and JAM, in a welcoming and engaging Early Childhood music and movement class presented by the Upper Valley Music Center.

Where babies, toddlers, children and their grown-ups create and experience various styles of music, explore musical instruments and interact together while moving and grooving to different rhythms and beats.

Dates: Monday, December 7, 2026
Time: 10:30 – 11:15 am
Location: Waypoint Upper Valley FRC, 85 Mechanic Street, Suite B2-6 Lebanon
Contact Phone: (603) 518-4152
Contact Email: caseyr@waypointnh.org

News

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Family Resource Center – Upper Valley
(603) 298-8237
UpperValleyFRC@waypointnh.org

Regional Offices

Waypoint has several regional offices throughout New Hampshire. Below are the locations of these offices. If you are looking for specific program contact information, please visit the Programs Overview page or the Get Help page.

Agency Headquarters

Manchester
464 Chestnut St.
Manchester, NH 03105
603.518.4000 | 1.800.640.6486
Fax: 603.668.6260
P.O. Box 448

Concord Family Resource Center
27 Burns Ave.
Concord, NH 03301

Concord Office 
4 Barrell Ct. 
Concord, NH 03301

Dover
35 Third St.
Dover, NH 03820
603.742.5662

Upper Valley
85 Mechanic St., Suite B2-6
Lebanon, NH 03766
603.298.8237

Nashua
60 Main St., Suite 240
Nashua, NH 03060
603.889.7189

Waypoint at the Richie McFarland Center
11 Sandy Point Rd.
Stratham, NH 03885
603.518.4002
Fax: 603.668.6260

Tri-City Region
3 Wallace St.
Rochester, NH 03867
603.518.4020

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