Here are some resources
that may help you

When life gets tough, we are here for you. Our programs support and empower people of all ages. If you need assistance after hours, on a holiday, or on a weekend, call 800.640.6486 for support.

298 Hanover Street, Manchester, NH 03104

Emergency Homeless Shelter

Waypoint offers an overnight emergency homeless shelter for youth between the ages of 18 and 24 in downtown Manchester.

Eligibility: Youth, 18-24
Fee: None
Location: 298 Hanover Street, Manchester, NH 03104
Regions Served: Manchester
Contact Phone: (603) 518-4110
Contact Email: ShelterReferrals@waypointnh.org
298 Hanover St., Manchester

Youth Navigator Program

When you don’t have a safe home, connect with a friendly expert to help you get what you need and figure out next steps.

Eligibility: Youth, 12-24, who have run away or are experiencing homelessness
Fee: None
Location: 298 Hanover St., Manchester
Regions Served: Manchester
Contact: Rachel Bonfanti, Youth Navigator
Contact Phone: (603) 540-0810
Contact Email: BonfantiR@Waypointnh.org
Referral Needed? No
298 Hanover St., Manchester

Manchester Youth Drop-in Center

If you are 12 to 24 years old and don’t have a home, this is your safe place in the Manchester area. Drop in and we will connect you to the services you need.

Eligibility: Youth, 12-24, who have run away or are experiencing homelessness
Fee: None
Location: 298 Hanover St., Manchester
Regions Served: Manchester
Contact: Rachel Bonfanti, Youth Navigator
Contact Phone: (603) 540-0810
Contact Email: BonfantiR@Waypointnh.org
Referral Needed? No
Hours: Mon. by appointment; Tues.- Sun: 10am – 7pm
3 Wallace St., Rochester

Rochester Youth Drop-in Center

If you are living in Strafford or eastern Rockingham County and don’t have a safe home, the Rochester Drop-in Center is here for you. Stop by to get the help you need!

Eligibility: Youth, 12-24, who have run away or are experiencing homelessness
Fee: None
Location: 3 Wallace St., Rochester
Regions Served: Strafford County/E. Rockingham County
Contact: Joss Birnie, Site Supervisor
Contact Phone: (603) 860-5725
Contact Email: BirnieJ@Waypointnh.org
Referral Needed? No
Hours: Weekdays except Wed. 12 – 5 pm; Wed. by appointment
103 N State St., Concord

Concord Youth Drop-in Center

If you are living in Merrimack County and don’t have a safe home, call us to meet you in the community or at the Concord Drop-in Center. We will help you get what you need.

Eligibility: Youth, 18-24, who have run away or are experiencing homelessness
Fee: None
Location: 103 N State St., Concord
Regions Served: Merrimack County
Contact: Amanda Woods
Contact Phone: (603) 769-0620
Contact Email: WoodsA@Waypointnh.org
Referral Needed? No
Hours: By Appointment

Home Health Care

Our Home Care program helps older adults and people with disabilities over 18 take care of themselves and their home.

Eligibility: Seniors and individuals with disabilities over age 18
Fee: None for clients eligible for CFI, Title XX, IIIB. Varies for others – sliding fee scale may be available based on age and income
Regions Served: Hillsborough and Merrimack Counties
Contact Phone: (603) 518-4400
Contact Email: HomecareOfficeStaff@waypointnh.org
Referral Needed? No

Health Care Coordination (HCC)

Does your child have a long-term health issue? We are here to make your life a little easier with information, tools, and groups for caregivers like you.

Eligibility: Birth – 21 years old
Fee: None
Regions Served: Belknap, Carroll, Coos, Grafton, Sullivan, Rockingham, Merrimack Counties
Contact Phone: (603) 518-4000
Referral Needed? No
27 Burns Ave., Concord

The Children’s Place

The Children’s Place (TCP) is a childcare and parent learning center in Concord, NH. We help both kids and parents learn, play, make friends, and thrive.

Eligibility: Children 18 months – 6 years
Fee: See full program page for info
Location: 27 Burns Ave., Concord
Regions Served: Merrimack County
Contact Phone: (603) 224-9920
Contact Email: bozetarnikk@waypointnh.org
Referral Needed? No

Regional Offices

Waypoint has several regional offices throughout New Hampshire. Below are the locations of these offices. If you are looking for specific program contact information, please visit the Programs Overview page or the Get Help page.

Agency Headquarters

Manchester
464 Chestnut St.
Manchester, NH 03105
603.518.4000 | 1.800.640.6486
Fax: 603.668.6260
P.O. Box 448

Concord
103 No. State St.
Concord, NH 03301
603.224.7479

Lakes Region
67 Water Street, Suite 207
Laconia, NH 03246
603.524.5835

North Country
25 Main St.
Lancaster, NH 03584
603.788.4172
P.O. Box 188 Conway, NH 03818

Tri-City Region
3 Wallace St.
Rochester, NH 03866
800.640.6486

Dover
279 Locust St., Ste B
Dover, NH 03820
603.742.5662

Nashua
60 Main Street Suite 240
Nashua, NH 03060
603.889.7189

Seacoast
11 Sandy Point Rd.
Stratham, NH 03885
603.518.4002
Fax: 603.668.6260

Upper Valley
63 Hanover St.
Lebanon, NH 03766
603.298.8237

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