“Culture is a huge piece of Waypoint, and it’s important to me.”
Kimberly Walker began her journey with Waypoint in 2018 as a Master of Social Work (MSW) intern, launching what would become a meaningful social work career in New Hampshire. She quickly felt at home, finding her values reflected in Waypoint’s community-based approach to care. After completing her internship, she joined Waypoint full-time. By August 2020, she had advanced into a Clinical Supervisor role in the Family Preservation Department,
No two days look the same for Kimberly. She provides daily supervision and ongoing support to staff across New Hampshire, leads weekly meetings (from provider gatherings to Child-Parent Psychotherapy discussions), manages key administrative responsibilities, and, three times a year, organizes Waypoint’s Solution-Based Casework training— a required five-week training program for all new Community-Based Voluntary Services (CBVS) staff.
“It’s important to me when I’m in supervision or another meeting that I can give it my full attention,” Kimberly says. Still, she acknowledges that not everything goes as planned. “Families are messy, whether they’re our clients or a family walking down the road—that’s just a phase of life.”
To stay flexible, Kimberly leaves time in her day open for the unexpected—whether that’s a call for encouragement or an urgent update needing quick action. What truly drives her, though, is caring for her team. Her supervision philosophy is simple but powerful: support the whole human. This approach reflects Waypoint’s supportive workplace culture—one that prioritizes both professional development and personal well-being for staff.
She works to ensure staff feel seen not only as professionals but also as people. “If I have a better understanding of the person working, then I can make sure the family and staff are getting what they need,” she explains.
Drawing on her own field experience, Kimberly knows how challenging casework can be. She wants her team to feel they never have to make decisions alone. Whether it’s talking through a tough case, confirming a next step, or simply offering a listening ear, she is there to provide steady support.
With compassion and patience, Kimberly lives out Waypoint’s values every day. Her leadership is rooted in empathy, flexibility, and deep respect—for the families served and the colleagues she guides. In doing so, she not only upholds Waypoint’s culture but actively shapes it—showing future social workers, clinicians, and human services professionals why Waypoint is a supportive place to build a lasting career in New Hampshire.
Explore career opportunities by visiting waypointnh.org/jobs.