Waypoint Leadership

Waypoint’s workforce of over 300 individuals is a force for good with a mission to empower lives.

Our leadership team is at the helm, providing strategic insights, innovation, and guidance to ensure we achieve our mission. Each member of our team brings deep expertise and creative thinking to their role.

Regional Offices

Waypoint has several regional offices throughout New Hampshire. Below are the locations of these offices. If you are looking for specific program contact information, please visit the Programs Overview page or the Get Help page.

Agency Headquarters

464 Chestnut St.
Manchester, NH 03105
603.518.4000 | 1.800.640.6486
Fax: 603.668.6260
P.O. Box 448

103 No. State St.
Concord, NH 03301

Lakes Region
67 Water Street Suite 207
Laconia, NH 03246

North Country
25 Main St.
Lancaster, NH 03584
P.O. Box 188 Conway, NH 03818

Tri-City Region
3 Wallace St.
Rochester, NH 03866

20 Central Sq., Suite #210
Keene, NH 03431

35 Third St.
Dover, NH 03820

60 Main Street Suite 240
Nashua, NH 03060

11 Sandy Point Rd.
Stratham, NH 03885
Fax: 603.668.6260

Upper Valley
63 Hanover St.
Lebanon, NH 03766

The Children’s Place & Parent Education Center
27 Burns Ave. 
Concord, NH 03302

Denise Bennett

Director of Finance

Denise takes care of the business of our mission, balancing social responsibility with fiscal responsibility. Her years of experience in nonprofit finance give her the insight and expertise necessary to maximize mission accomplishment with available funding. Denise’s skills in financial reporting, analysis, and long-range business planning are key to managing Waypoint’s program complexity and diverse revenue streams, along with our investments in the daily and long-term viability of the organization.

Colleen Ives, Ph.D.

Chief Operating Officer

Colleen is in charge of building efficiencies and capacities on the inside, and growing our practice partnerships on the outside. With a doctorate in organizational management, Colleen has a deep understanding about how to integrate agency assets, resources, and ideas to enable us to best fulfill our mission. As COO, Colleen stays on top of the latest research and industry standards for best practices, and keeps us accountable for program budget goals, output, and measurable outcomes.

Borja Alvarez de Toledo, M.Ed.


Borja’s background in both psychology and business established a strong foundation to lead an organization dedicated to overcoming the challenges of the human condition. His compassion and understanding for people blends with decades of management experience, making him a uniquely effective leader to fulfill Waypoint’s mission. Working with strategic, creative, committed, and compassionate staff, he unites people around Waypoint’s shared vision to empower people and make a difference in the lives of Granite Staters. He is known throughout the state for his progressive approach to practice, and is sought-after for his perspectives on public policy.

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