Staff Leadership

Great human service agencies are only as good as the change they make. And the change they make rests in the hands of the people they employ.

Waypoint’s workforce of nearly 300 individuals is a force for good with a mission to empower lives.

Our leadership team is devoted to all the ways in which our agency can achieve this mission, from predicting emerging needs and positioning ourselves for oncoming changes in our social landscape, to maintaining fiscal responsibility, to developing innovative approaches to our practice and our business model, to raising community consciousness of our cause and cultivating community support of our work, to building a stellar workforce make it all happen.

You’ll have opportunities to meet some of our staff on the many program pages on this site, but here, we want you to meet our executive leadership team. Together, they have:

150 years of experience
Unparalleled passion for the cause
Who knows how many brain cells of strategic thinking
Exceptional prowess in their respective fields
A peculiar penchant for texting each other with brilliant ideas at 4am
And a realization that they’re never too cool to learn something new

Now, top that with a heap of compassion and creativity, you’ve got some lively staff meetings and a true devotion to advancing the mission of Waypoint.

Leadership

Borja Alvarez de Toledo, M.Ed.
President/CEO

Borja Alvarez de Toledo, M.Ed. - President/CEO
Borja’s background in psychology and business means that he has a MIND for managing an organization that is all about overcoming the challenges of the human condition. While he is charged with carrying the torch of the Waypoint mission, he realizes that the way is lit and the path forged by those to whom we are in service and those who carry out the work. Thus, Borja has amassed an arsenal of firepower that includes strategic, creative, committed, and compassionate staff, and he mobilizes the troops by uniting them around a shared vision. Sure, he has advanced degrees and decades of management experience, but it’s his way with people, his perspectives on public policy, and his progressive approach to practice, that makes him a stand-out in the field. And chances are, he speaks your language.

alvarezdetoledob@waypointnh.org
603-518-4300
Colleen Ives, Ph.D.
Chief Operating Officer

Colleen Ives, Ph.D. - Chief Operating Officer
With a doctorate in organizational management, Colleen is in charge of building efficiencies and capacities on the inside, and growing our practice partnerships on the outside. Colleen knows that there is method to the madness and strategy to the infrastructure, and thus, she works across the full agency spectrum to integrate agency assets, resources, and ideas, to our best advantage. As COO, Colleen stays on top of the latest research and industry standards for best practice, and keeps us accountable for program budget goals, output, and measurable outcomes.

ivesc@waypointnh.org
603-518-4362
Denise Bennett
Director of Finance

Denise Bennett - Director of Finance
Denise takes care of the business of our mission. As director of finance, she must successfully balance social responsibility with fiscal responsibility. Her years of experience in nonprofit finance give her the insight on how to maximize mission accomplishment with the available funding. Waypoint’s program complexity and diverse revenue streams, along with our investments in the daily and long-term viability of the organization, mean that Denise’s skills in financial reporting, analysis and long-range business planning key. They ensure that we live up to constituency expectations, and that really COUNTS!
Jeannie Wall, SPHR, SHRM-SCP
Chief People Officer, Human Resources

Jeannie Wall, SPHR, SHRM-SCP - Chief People Officer, Human Resources
If Waypoint is to be the agency of choice for those who seek help, we must be the agency of choice for those who can provide it. Jeannie is part of the movement to ensure that Waypoint is the employer of choice for those who wish to change lives, improve communities, and play their part in making the world somehow a bit better. If you would like to work at Waypoint, Jeannie is your entrance to employment. If you already work at Waypoint, she is your bridge to benefits. If you wish to further your career at Waypoint, Jeannie is your advisor to advancement. In our line of work, human resources really is OF the people, BY the people, FOR the people. As Jeannie knows, human capital equates to investment capital.

wallj@waypointnh.org
603-518-4159
Paul Staller
Director, Development

Paul Staller - Director, Development
Some people raise hell. Some raise money. And some raise a helluvalotta money. Paul pours his heart and soul into bringing donors close to the cause and empowering them to play a part in solving social problems. Paul canvasses the state and reaches outside its borders for the acquisition and stewardship of agency supporters-- raising funds and friends at the same time. Whether it’s a grant to support a program or address a social issue, or it’s an event sponsorship, endowment, or planned gift such as a charitable bequest, he is your go-to guy when you want your money to make CHANGE. And, he’s not afraid to ask you to sleep out with him…for a good cause.

stallerp@waypointnh.org
(603) 518-4205