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Teen Services Outreach Program

Teen Services Outreach Program

Outreach social workers support youth ages 12 to 18 who are unaccompanied or living on their own to resolve housing issues, get basic needs met, and learn life skills.

Child balancing on a wooden fence by a sunlit road in autumn, arms outstretched, trees with fall leaves nearby.

Teen Services help youth from 12-18 years when home feels unsafe or when there is no longer a place to call home. Through collaboration with the youth, parents or legal guardians, and school staff when it is appropriate, an outreach social worker works to achieve safe, stable housing and a path to self-sufficiency for the young person.

The social worker connects the youth with access to supportive counseling, enriching recreation, and independent living skill building, and may also provide help reunifying the family. The goal of Teen Services is to help young people through crises and work to prevent harm.

 

Eligibility

12-18 years old who is unstably housed, unaccompanied homelessness, living with someone that is not a parent/guardian or feels unsafe at home and anticipates having to leave home

Fee

None

Region Served

Manchester, Strafford County, and Eastern Rockingham County 

Referral Needed?

No

Contacts

Manchester
James Difruscio
603-722-8931
difruscioj@waypointnh.org
Drop-In Line: (603) 518-4170
Strafford & Eastern Rockingham Counties
Joss Birnie
(603) 860-5725
birniej@waypointnh.org
Drop-In Line: (603) 518-4020
Have a non-emergency and need to chat? Dial our new on-call number at 603-518-4007. If no one gets back to you right away, just give it another try in 15 minutes.

Services

  • Intensive case management
  • Supportive counseling
  • Individual goal planning around safety, well-being, permanent connections, and self-sufficiency
  • Referral, connection, and coordination with resources and systems
  • Access to an emergency bed
  • Crisis intervention and problem solving
  • Family mediation
  • Transportation
  • Life skills
  • Support with basic needs

News

2025 SleepOut Raises $320,800 to Combat Youth Homelessness in New Hampshire

On a cold, windy, day, passionate advocates braved the cold and wind to support critical services for young people experiencing homelessness across New Hampshire.

11th Annual SleepOut 2025 On March 21

Too many young people in our state are either homeless or at risk and facing significant challenges to finding a safe home. Our goal is to end youth homelessness in New Hampshire.

Michael’s Journey to Home

At just 17, Michael found himself without a stable home. 
Teen Services Outreach Program
603-722-8931
difruscioj@waypointnh.org

Regional Offices

Waypoint has several regional offices throughout New Hampshire. Below are the locations of these offices. If you are looking for specific program contact information, please visit the Programs Overview page or the Get Help page.

Agency Headquarters

Manchester
464 Chestnut St.
Manchester, NH 03105
603.518.4000 | 1.800.640.6486
Fax: 603.668.6260
P.O. Box 448

Concord
103 No. State St.
Concord, NH 03301
603.224.7479

27 Burns Ave. 
Concord, NH 03302

Lakes Region
67 Water St., Suite 207
Laconia, NH 03246
603.524.5835

North Country
25 Main St.
Lancaster, NH 03584
603.788.4172
P.O. Box 188 Conway, NH 03818

Tri-City Region
3 Wallace St.
Rochester, NH 03867
603.518.4020

Monadnock
20 Central Sq., Suite #210
Keene, NH 03431
603.357.8772 

Dover
35 Third St.
Dover, NH 03820
603.742.5662

Nashua
60 Main St., Suite 240
Nashua, NH 03060
603.889.7189

Waypoint at the Richie McFarland Center
11 Sandy Point Rd.
Stratham, NH 03885
603.518.4002
Fax: 603.668.6260

Upper Valley
85 Mechanic St., Suite B2-6
Lebanon, NH 03766
603.298.8237

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