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Family Resource Center – Upper Valley

Family Resource Center – Upper Valley

Waypoint ‘s Upper Valley Family Resource Center (FRC) is part of our network of resource centers across the state. While each regional FRC offers something a little different, all the centers strengthen families by promoting health, wellbeing, and self-sufficiency through supports and parenting education.

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Waypoint’s Upper Valley Family Resource Center (FRC) is located in downtown Lebanon on the Advance bus route, within the Rivermill complex.

Our staff helps NH and VT families find resources and services to meet basic needs, make connections, and get support. We offer a wide range of classes and groups for free, and all are welcome. For NH families, we provide Healthcare Coordination for families raising children with chronic healthcare conditions, and Community-Based Voluntary Services to preserve families at risk. We also offer clothing, diapers, and other products to meet basic needs.

Sign up to receive emails on updates from Waypoint to stay up dated on resources, events, and more in the Upper Valley Region: stay connected.

Waypoint is part of a statewide network of Family Resource Centers. To locate and connect with a center near you, click here.

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Eligibility

Families

Fee

None

Region Served

Upper Valley Region

Location

85 Mechanic Street, Suite B2-6
Lebanon NH 03766

Hours

Tues. 8:30-11:30 am
Weds. 11:30-1:30 pm

Contact

(603) 298-8237
UpperValleyFRC@waypointnh.org

Services

  • A welcoming space for gathering
  • Community-Based Voluntary Services (NH residents by referral only)
  • Health Care Coordination (NH residents only)
  • Kinship Navigation
  • Diaper bank
  • Help meeting basic needs, including food, formula, and other essentials
  • Opportunities to socialize and connect with others
  • Assistance with housing, healthcare, and education, including Individualized Education Programs (IEP) and 504s
  • In person and virtual parenting & caregiver education and classes
  • Child & caregiver groups such as weekly playgroups, Music Together demo classes and Autism support & playgroups.
  • Support with parenting, caregiving and early childhood development
  • Resource navigation connection for community resources and support
  • Referrals to area agencies and services
  • Support enrolling in Waypoint programming

Activities

Yellow diagonal banner with the word FREE in bold white capital letters in the center.
  • Family Resource Center - Upper Valley, Virtual

Active Parenting of Teens

“Active Parenting of Teens is a comprehensive parenting program for parents of preteens and teens. The skills you learn in this class will give you confidence and courage to meet the challenges–and savor the joys– of your children’s teen years.”

This is a Hybrid class: You may take this class in person at the Upper Valley Resource Center or online via Microsoft Teams.

 

*Limited to 15 participants*

Dates: Tuesdays & Thursdays, 4/28, 4/30, 5/5, 5/7, 5/12, 5/14
Time: 6:00-8:00 PM
Location: Hybrid: online via Microsoft Teams and in person at: Upper Valley Family Resource Center 85 Mechanic Street, Suite B2-6, Lebanon NH 03766
Contact Phone: 603-298-8237
Contact Email: uppervalleyfrc@waypointnh.org
Register
Download Flyer
Yellow diagonal banner with the word FREE in bold white capital letters in the center.
  • Family Resource Center - Upper Valley

ONCE UPON A PLAYGROUP

Welcome to our fusion Storytime Playgroup! This interactive and welcoming group is for children birth through five years, and their grownups!

Nikki, the youth services Librarian from the Lebanon Public Libraries, joins us at Waypoint for the beginning of our weekly Playgroup. They bring enthusiasm along with a variety of engaging songs, stories and activities, which offer opportunities to develop early literacy & communication, and inspire a love of reading.

When Storytime concludes, our Playgroup continues with active caregivers and child interaction, playing together and socializing with other community members in a safe, and developmentally appropriate environment.

There will be opportunities to talk about your family’s culture, values, child development, events in our community, and much more. Join us when it fits your schedule and leave when you are ready.

 

 

 

Dates: Wednesdays
Time: 9:30 – 11:00 am
Location: Waypoint Upper Valley FRC, 85 Mechanic Street, Suite B2-6, Lebanon, NH
Contact Phone: (603) 518-4152
Contact Email: caseyr@waypointnh.org
Yellow diagonal banner with the word FREE in bold white capital letters in the center.
  • Family Resource Center - Upper Valley

P.A.C.T Parenting Autistic Children Together

A group for autistic children (0-5), or children suspected to be autistic, and their families.

Each event will start with a playgroup and time for parents to freely connect with others. The group will split halfway through, with the adults switching to the learning session, engaging in the topic the presenter is sharing that day. The children will remain in playgroup supervised by our providers. Parents must register to attend to ensure we have enough staff for the playgroup. If you are joining the learning session virtually, you will be sent a Zoom link to the email you provided at registration. We look forward to you joining us!

To view registration and program information click here to view the flyer.

The location will rotate monthly between Waypoint UV-FRC & TLC Claremont. (Please reference the flyer to see which location the group is at for the month)

Location Addresses:

Waypoint Upper Valley Family Resource Center, 85 Mechanic Street, Suite B2-6, Lebanon NH

or TLC Claremont, 62 Pleasant St, Claremont, NH 03743

 

Dates: 2/11, 3/11, 4/9, 5/14, 6/11, 7/9, 8/6, 9/10, 10/8 & 11/12/2026
Time: 4:00 – 5:30
Location: Rotates monthly between Waypoint UV-FRC & TLC-Claremont
Contact Phone: 603-518-4152
Contact Email: caseyr@waypointnh.org
Register
Download Flyer

News

Recognizing the Kinship Caregiving Heroes We Serve

This year, three families engaged with our Early Childhood and Family Support services were honored with NHCT’s 19th Annual Unsung Heroes Award.
Learn more

Beth Maltzie: A Trusted Guide for Kinship Families

"Whatever it is, I’m there to listen, remain judgment free, and do my best to help in any way I can.”
Learn more

Meeting NH Families Where They Are — Through Innovation, Support, and Community

“Bottom line: we are here to support the families,” says Renée. "We want to hear from you and know how we can support you.” 
Learn more

Waypoint’s 2025 Year in Review: Momentum in Action

Every program, partnership, and dedicated staff member contributes to turning individual successes into lasting impact. 
Learn more

How Waypoint Helped One Family

Helping families reclaim their hope and rebuild their future
Learn more

Four Years In: How CBVS Is Changing the Landscape of Prevention in Child Welfare 

A groundbreaking program that started with 270 families now serves nearly 600 annually—and it's reshaping how New Hampshire thinks about child welfare.
Learn more
Family Resource Center – Upper Valley
(603) 298-8237
UpperValleyFRC@waypointnh.org
Send Us a Message

Regional Offices

Waypoint has several regional offices throughout New Hampshire. Below are the locations of these offices. If you are looking for specific program contact information, please visit the Programs Overview page or the Get Help page.

Agency Headquarters

Manchester
464 Chestnut St.
Manchester, NH 03105
603.518.4000 | 1.800.640.6486
Fax: 603.668.6260
P.O. Box 448

Concord Family Resource Center
27 Burns Ave.
Concord, NH 03301

Concord Office 
4 Barrell Ct. 
Concord, NH 03301

Dover
35 Third St.
Dover, NH 03820
603.742.5662

Monadnock
20 Central Sq., Suite #210
Keene, NH 03431
603.357.8772 

Upper Valley
85 Mechanic St., Suite B2-6
Lebanon, NH 03766
603.298.8237

Nashua
60 Main St., Suite 240
Nashua, NH 03060
603.889.7189

Waypoint at the Richie McFarland Center
11 Sandy Point Rd.
Stratham, NH 03885
603.518.4002
Fax: 603.668.6260

Tri-City Region
3 Wallace St.
Rochester, NH 03867
603.518.4020

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