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Family Resource Center – Upper Valley

Family Resource Center – Upper Valley

Waypoint ‘s Upper Valley Family Resource Center (FRC) is part of our network of resource centers across the state. While each regional FRC offers something a little different, all the centers strengthen families by promoting health, wellbeing, and self-sufficiency through supports and parenting education.

Brick building with snow on the ground.

Waypoint’s Upper Valley Family Resource Center (FRC) is located in downtown Lebanon on the Advance bus route, within the Rivermill complex.

Our staff helps NH and VT families find resources and services to meet basic needs, make connections, and get support. We offer a wide range of classes and groups for free, and all are welcome. For NH families, we provide Healthcare Coordination for families raising children with chronic healthcare conditions, and Community-Based Voluntary Services to preserve families at risk. We also offer clothing, diapers, and other products to meet basic needs.

Waypoint is part of a statewide network of Family Resource Centers.
To locate and connect with a center near you, click here.

Eligibility

Families

Fee

None

Region Served

Upper Valley Region

Location

85 Mechanic Street, Suite B2-6
Lebanon NH 03766

Hours

Tues. 8:30-11:30 am
Weds. 11:30-1:30 pm

Contact

(603) 298-8237
UpperValleyFRC@waypointnh.org

Referral Needed?

No

Services

  • A welcoming space for gathering
  • Community-Based Voluntary Services (NH residents by referral only)
  • Health Care Coordination (NH residents only)
  • Kinship Navigation
  • Diaper bank
  • Help meeting basic needs, including food, formula, and other essentials
  • Opportunities to socialize and connect with others
  • Assistance with housing, healthcare, and education, including Individualized Education Programs (IEP) and 504s
  • In person and virtual parenting & caregiver education and classes
  • Child & caregiver groups such as weekly playgroups, Music Together demo classes and Autism support & playgroups.
  • Support with parenting, caregiving and early childhood development
  • Resource navigation connection for community resources and support
  • Referrals to area agencies and services
  • Support enrolling in Waypoint programming

Activities

Yellow diagonal banner with the word FREE in bold white capital letters in the center.

P.A.C.T Parents of Autistic Children Together: A Peer Support Group & Playgroup

A hybrid peer support group and playgroup gathering for parents and guardians of autistic children, or children suspected to be autistic, ages 0-5.

Each event will start with a playgroup and time for parents to freely connect with others. The group will split halfway through, with the adults switching to the learning session, engaging in the topic the presenter is sharing that day. The children will remain in playgroup supervised by our providers. Parents must register to attend to ensure we have enough staff for the playgroup. If you are joining the learning session virtually, you will be sent a Zoom link to the email you provided at registration. We look forward to you joining us!

To view registration and program information click here to view the flyer.

The location will rotate monthly between Waypoint UV-FRC & TLC Claremont.

Location Addresses: Waypoint Upper Valley Family Resource Center, 85 Mechanic Street, Suite B2-6, Lebanon NH
or TLC Claremont, 62 Pleasant St, Claremont, NH 03743

Contact Nicollette at nking@pathwaysnh.org to register.

Dates: The second Wednesday of every month
Time: 3:30-5:00pm
Location: Rotates monthly between Waypoint UV-FRC & TLC-Claremont
Contact Email: nking@pathwaysnh.org
Yellow diagonal banner with the word FREE in bold white capital letters in the center.

Community Collaborative Playgroup

young girls around table painting with teacher watchingJoin us for a child and caregiver-inclusive group for social connections and fun. Hosted by The Family Place & Waypoint, this group rotates monthly between both locations to give families and caregivers exposure to different programs as we bridge the river and link with others in our community. Connect with Lori or Renée to find out which location we are at this month!

View the flyer here for more information.

For directions click here.

Dates: The 3rd Monday of the month
Time: 9:30-11:00am
Location: Rotates between Waypoint UV-FRC and The Family Place in Norwich, VT monthly
Contact Phone: 603-518-4152
Contact Email: CaseyR@waypointnh.org
Yellow diagonal banner with the word FREE in bold white capital letters in the center.

Upper Valley Playgroup

Meet new friends, encourage your child’s play, and share parenting ideas at our weekly playgroup for children ages 0-5 and their parents/caregivers. Siblings welcome.

Dates: Wednesdays
Time: 9:30 – 11:00 am
Location: 85 Mechanic Street, Suite B2-6
Contact Phone: (603) 518-4152
Contact Email: Caseyr@waypointnh.org
Yellow diagonal banner with the word FREE in bold white capital letters in the center.

Music Together

Join us for an engaging Early Childhood music and movement class, where babies, toddlers, children, and their grown-ups participate and experience various genres of music, explore musical instruments, and interact together while moving and grooving to different rhythms and beats. Parents and caregivers support different areas of their child’s development and share in the music-making!

Presented quarterly in collaboration with Upper Valley Music Center.

 

Dates: Monday, December 8th, 2025
Time: 10:30 – 11:15 am
Location: Waypoint Upper Valley FRC, 85 Mechanic Street, Suite B2-6 Lebanon
Contact Phone: (603) 518-4152
Contact Email: caseyr@waypointnh.org

News

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“Nature is such a connective force,” Heather shares. “Those moments you can’t plan; we want to be able to offer them to our families and our community." 

Play, Progress, & Possibilities

A family supported through Waypoint's Early Supports and Services program.

Accessible Virtual Parenting Classes in 2025

We’re thrilled to continue to offer free, virtual parenting classes in 2025, making it easier than ever for parents and caregivers to access valuable resources. All are welcome.

Four Years In: How CBVS Is Changing the Landscape of Prevention in Child Welfare 

A groundbreaking program that started with 270 families now serves nearly 600 annually—and it's reshaping how New Hampshire thinks about child welfare.
Family Resource Center – Upper Valley
(603) 298-8237
UpperValleyFRC@waypointnh.org

Regional Offices

Waypoint has several regional offices throughout New Hampshire. Below are the locations of these offices. If you are looking for specific program contact information, please visit the Programs Overview page or the Get Help page.

Agency Headquarters

Manchester
464 Chestnut St.
Manchester, NH 03105
603.518.4000 | 1.800.640.6486
Fax: 603.668.6260
P.O. Box 448

Concord Family Resource Center
27 Burns Ave.
Concord, NH 03301

Concord Office 
4 Barrell Ct. 
Concord, NH 03301

Dover
35 Third St.
Dover, NH 03820
603.742.5662

Monadnock
20 Central Sq., Suite #210
Keene, NH 03431
603.357.8772 

Upper Valley
85 Mechanic St., Suite B2-6
Lebanon, NH 03766
603.298.8237

Nashua
60 Main St., Suite 240
Nashua, NH 03060
603.889.7189

Waypoint at the Richie McFarland Center
11 Sandy Point Rd.
Stratham, NH 03885
603.518.4002
Fax: 603.668.6260

Tri-City Region
3 Wallace St.
Rochester, NH 03867
603.518.4020

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