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Family Resource Center – Upper Valley

Family Resource Center – Upper Valley

Waypoint ‘s Upper Valley Family Resource Center (FRC) is part of our network of resource centers across the state. While each regional FRC offers something a little different, all the centers strengthen families by promoting health, wellbeing, and self-sufficiency through supports and parenting education.

Brick building with snow on the ground.

Waypoint’s Upper Valley Family Resource Center (FRC) is located in downtown Lebanon on the Advance bus route, within the Rivermill complex.

Our staff helps NH and VT families find resources and services to meet basic needs, make connections, and get support. We offer a wide range of classes and groups for free, and all are welcome. For NH families, we provide Healthcare Coordination for families raising children with chronic healthcare conditions, and Community-Based Voluntary Services to preserve families at risk. We also offer clothing, diapers, and other products to meet basic needs.

Waypoint is part of a statewide network of Family Resource Centers.
To locate and connect with a center near you, click here.

Eligibility

Families

Fee

None

Region Served

Upper Valley Region

Location

85 Mechanic Street, Suite B2-6
Lebanon NH 03766

Hours

Mon.- Thurs. 10:00 am-1:00 pm
Fri. 9:00 am-noon
additional hours by appointment

Contact

(603) 298-8237

Referral Needed?

No

Services

  • A welcoming space for gathering
  • Community-Based Voluntary Services (NH residents by referral only)
  • Health Care Coordination (NH residents only)
  • Kinship Navigation
  • Home Visiting (we come to your home or to a location convenient to you)
  • Help and support during pregnancy, including Welcome Infant Bags, and Home Visiting for prenatal, infant, and early care supports
  • Parenting education
  • Child and caregiver groups, such as Spanish Immersion, Music Together®, Story and Craft Time, weekly playgroups
  • Help with parenting, caregiving, and early childhood development
  •  Diaper bank, Grab & Go hygiene, and household cleaning supplies
  • Help meeting basic needs, including food, formula, and other essentials
  • Opportunities to socialize and connect with others
  • Assistance with housing, healthcare, and education, including Individualized Education Programs (IEP) and 504s
  • Help with transportation and finding childcare
  • Caregiver Advisory Committee that meets monthly

Activities

Free Tab

Spanish Storytime

¡Hola! Hello! Our Spanish Storytime was created for all children ages birth-5 years and their grownups. Anahi’s group encourages early literacy skills through exposure to the Spanish language with engaging stories, songs, and fingerplays while stimulating imaginations and creativity! This is a great opportunity to meet other families and create connections within our community. You do not need to know Spanish to join us, everyone is welcome at Waypoint. Please reach out with any questions.

Please click here for directions.

Dates: The first Monday of the month
Time: 9:30 a.m. – 10:00 a.m.
Location: 85 Mechanic Street, Suite B2-6
Contact Phone: (603) 518-4152
Contact Email: caseyr@waypointnh.org
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Storytime with Nikki

This interactive group for children and parents/caregivers is designed to inspire a love of reading through songs, stories, and activities. Join Nikki, the youth services Librarian from the Lebanon Public Libraries as they bring a variety of engaging activities that offer opportunities to cultivate early literacy, communication, and strengthen bonds. Plus this is a great opportunity to find other families and ways to connect within our community.

Please click here for directions.

Dates: Tuesdays
Time: 10:30 a.m. – 11:00 a.m.
Location: 85 Mechanic Street, Suite B2-6
Contact Phone: (603) 518-415
Contact Email: caseyr@waypointnh.org
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P.A.C.T Parents of Autistic Children Together: A Peer Support Group & Playgroup

This is a space for parents of autistic children or children suspected to be autistic ages 0-5. Each event will start with a playgroup for parents to freely mingle and connect. Halfway through the adults will switch to a learning session and children will remain in a playgroup supervised by our providers. Parents must register to attend, and it is first come first serve. Registration is essential to ensure we have enough staff for the playgroup.

Registration is required at least a week prior to the group date

To view registration and program information click here to view the flyer.

The location will rotate monthly between Waypoint UV-FRC & TLC Claremont.

Location Addresses: Waypoint Upper Valley Family Resource Center, 85 Mechanic Street, Suite B2-6, Lebanon NH
or TLC Claremont, 62 Pleasant St, Claremont, NH 03743

 

P.A.C.T Parents of Autistic Children Together: A Peer Support Group & Playgroup
Dates: The second Wednesday of every month
Time: 3:30-5:00pm
Location: Rotates monthly between Waypoint UV-FRC & TLC-Claremont
Contact Phone: 603-518-4152
Contact Email: CaseyR@waypointnh.org
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Community Collaborative Playgroup

Join us for a child and caregiver-inclusive group for social connections and fun. Hosted by The Family Place & Waypoint, this group rotates monthly between both locations to give families and caregivers exposure to different programs as we bridge the river and link with others in our community. Connect with Lori or Renée to find out which location we are at this month!

View the flyer here for more information.

For directions click here.

young girls around table painting with teacher watching
Dates: The 1st Monday of the month
Time: 9:30-11:00am
Location: Rotates between Waypoint UV-FRC and The Family Place in Norwich, VT monthly
Contact Phone: 603-518-4152
Contact Email: CaseyR@waypointnh.org
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Spanish Playgroup

This full Spanish Immersion group is facilitated by parent volunteers, Meghan & Anahi who are fluent Spanish speakers in a safe and developmentally appropriate environment. Join us for an interactive and inclusive group for children 0-5 and their caregivers to create social connections through books, music, & toys while playing and learning together.

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Dates: Every 3rd Thursday of the month
Time: 4:00 -5:00 p.m.
Location: Upper Valley Family Resource Center, 85 Mechanic Street, Suite B2-6
Contact Phone: (603) 518-4152
Contact Email: Caseyr@waypointnh.org
Free Tab

Upper Valley Playgroup

Meet new friends, encourage your child’s play, and share parenting ideas at our weekly playgroup for children ages 0-5 and their parents/caregivers. Siblings welcome.

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Dates: Wednesdays
Time: 10-11:30 am
Location: 85 Mechanic Street, Suite B2-6
Contact Phone: (603) 518-4152
Contact Email: Caseyr@waypointnh.org
Free Tab

Music Together

Join us for an engaging Early Childhood music and movement class, where babies, toddlers, children, and their grown-ups participate and experience various genres of music, explore musical instruments, and interact together while moving and grooving to different rhythms and beats. Parents and caregivers support different areas of their child’s development and share in the music-making!

Presented quarterly in collaboration with Upper Valley Music Center.

Please view our flyer for more information.

For directions click here. 

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Dates: Monday, March 10th 2025
Time: 10:30 – 11:15 am
Location: 85 Mechanic Street, Suite B2-6
Contact Phone: (603) 518-4152
Contact Email: CaseyR@waypointnh.org

News

Accessible Virtual Parenting Classes in 2025

We’re thrilled to continue to offer free, virtual parenting classes in 2025, making it easier than ever for parents and caregivers to access valuable resources. All are welcome.

How Waypoint is working to expand access to the NH Child Care Scholarship Program

While there have been improvements in child care since the late 1800s, New Hampshire is now seeing a crisis due to increased costs to families and challenges for providers.

Waypoint is Adapting to Better Serve Spanish-Speaking Families

By Melissa Hugener, Waypoint's Director of Early Childhood and Family Support
Family Resource Center – Upper Valley
(603) 298-8237

Regional Offices

Waypoint has several regional offices throughout New Hampshire. Below are the locations of these offices. If you are looking for specific program contact information, please visit the Programs Overview page or the Get Help page.

Agency Headquarters

Manchester
464 Chestnut St.
Manchester, NH 03105
603.518.4000 | 1.800.640.6486
Fax: 603.668.6260
P.O. Box 448

Concord
103 No. State St.
Concord, NH 03301
603.224.7479

27 Burns Ave. 
Concord, NH 03302

Lakes Region
67 Water St., Suite 207
Laconia, NH 03246
603.524.5835

North Country
25 Main St.
Lancaster, NH 03584
603.788.4172
P.O. Box 188 Conway, NH 03818

Tri-City Region
3 Wallace St.
Rochester, NH 03867
603.518.4020

Monadnock
20 Central Sq., Suite #210
Keene, NH 03431
603.357.8772 

Dover
35 Third St.
Dover, NH 03820
603.742.5662

Nashua
60 Main St., Suite 240
Nashua, NH 03060
603.889.7189

Waypoint at the Richie McFarland Center
11 Sandy Point Rd.
Stratham, NH 03885
603.518.4002
Fax: 603.668.6260

Upper Valley
85 Mechanic St., Suite B2-6
Lebanon, NH 03766
603.298.8237

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