175th Anniversary | Learn More >
As we celebrate the achievements of the past 175 years, we are also charting a course for the years to come. As the saying goes, “the only constant in life is change.” We are committed to remaining nimble and delivering services in alignment with our transformative mission.
In 2025, Waypoint is excited to mark 175 years empowering New Hampshire citizens. We started out in 1850 as the City Missionary Society but quickly pivoted from an emphasis on spiritual growth to a focus on meeting the basic needs of children and families in Manchester. This early course change was just the first instance of constant evolution throughout our organizational lifetime to respond to the changing needs of the community. By anticipating shifting needs and responding with quality services to support New Hampshire’s people, Waypoint continues to play a vital role in our communities since we were established.
When we look back at our long history, we see many turning points. One of the biggest came in 2018 when we rebranded from Child and Family Services and updated our mission statement to “Empowering people of all ages through an array of human services and advocacy.” By including advocacy in our mission statement, we were underscoring our commitment to not only serve New Hampshire’s citizens, but to take an active role in creating change on their behalf.
Waypoint, originally known as the City Missionary Society, is founded to support families working at the textile mills in Manchester, NH.
Waypoint opens a day care and nursery for unattended children of families working at the mills.
Waypoint becomes the first agency to place children in foster homes and launches its adoption program, helping to keep children and infants out of institutions.
At the request of attorneys and the courts, Waypoint becomes NH’s first child protection agency, assuming responsibility for determining custody of children.
Waypoint establishes the Homemaker Services program, the first of its kind in the state, with the goal of stabilizing and strengthening family life.
In response to the increase in youth experiencing homelessness, most with no access to services, Waypoint establishes the Runaway and Homeless Youth Program in Manchester.
Recognizing the critical importance of early childhood development on future success, Waypoint begins our Infant and Toddler Early Intervention Services in Rockingham County.
As a result of Waypoint’s advocacy work, the Child Advocate office is approved by the Senate, increasing protection for children.
Rebranded from Child and Family Services to Waypoint. This included a new mission that focuses on advocacy and the organization’s work in the state.
Waypoint receives its first Family Resource Center of Quality at Nashua Center, as a demonstration of quality and our commitment to families.
Waypoint expands services for youth homelessness including the opening of the first low-barrier emergency shelter for this age group in NH, launching services in new regions, and opening a Drop-In Center in Rochester.
A donation of $17.50 per month will support our programs and help transform lives.
Empowering New Hampshire’s citizens and supporting the community with human services and advocacy since 1850.
464 Chestnut St.
P.O. Box 448
Manchester, NH 03105
Waypoint has several regional offices throughout New Hampshire. Below are the locations of these offices. If you are looking for specific program contact information, please visit the Programs Overview page or the Get Help page.
Manchester
464 Chestnut St.
Manchester, NH 03105
603.518.4000 | 1.800.640.6486
Fax: 603.668.6260
P.O. Box 448
Concord
103 No. State St.
Concord, NH 03301
603.224.7479
Lakes Region
67 Water St., Suite 207
Laconia, NH 03246
603.524.5835
North Country
25 Main St.
Lancaster, NH 03584
603.788.4172
P.O. Box 188 Conway, NH 03818
Tri-City Region
3 Wallace St.
Rochester, NH 03867
603.518.4020
Dover
35 Third St.
Dover, NH 03820
603.742.5662
Nashua
60 Main St., Suite 240
Nashua, NH 03060
603.889.7189
Waypoint at the Richie McFarland Center
11 Sandy Point Rd.
Stratham, NH 03885
603.518.4002
Fax: 603.668.6260
Upper Valley
85 Mechanic St., Suite B2-6
Lebanon, NH 03766
603.298.8237